Maximise The Benefits of Your Smart Phone – You Have Your Smart Phone So Use It!

Our follower Sam, is a normal family man aiming to enhance his future potential customers. He is thirtysomething as well as wed with two young children. He deals with his household in leased accommodation with the neighborhood council selected real estate organization. He works full-time 9-5 with the local council as a HR officer and is likewise a part-time mature trainee researching Organization Monitoring two evenings each week.

Sam mosts likely to practically every residence game and around 5 away games per season, however he is not a season ticket owner. He cant pay for the one-off price and also does not know about the budget plan settlement terms. He normally satisfies a pal at a local club prior to house video games, as he believes it is also expensive to eat and drink in the stadium.

Sam has a ‘Homeowners and Fans’ smart card provided by the regional football club as part of a joint endeavor with the local council. The card is a Football Club Membership Card with a shut handbag, a settlement facility that is only legitimate in the stadium and also the club’s retail electrical outlets (a closed handbag owned as well as operated by or on behalf of the club can produce numerous hundreds of pounds in additional revenue as well as effectiveness gains).

The ‘Residents and also Fans’ smart card additionally permits payment by Europay/ MasterCard/ Visa (EMV) as well as is Local Authority Smart card Requirements e-Organisation (LASSeO) & Integrated Transport Standards Organisation (ITSO) certified. This indicates that it can be made use of to access to council offered services as well as on regional transport. The card has actually likewise been created and also inscribed based on the emerging Standards for Smart Card Technology in Stadia.

MONDAY

Sam visit to the club’s website and checks the components for the coming month. He makes a decision to buy two tickets for tomorrow evenings cup video game, when he will take a pal from work that has never ever been in the past. Sam just enters his ‘Locals and also Advocates’ smart card number right into the purchase screen. He chooses to pay for the ticket with the EMV payment. As soon as the acquisition is total Sam inspect his Commitment points equilibrium and it has raised by 200 (100 per ticket) He selects the ‘print in your home’ alternative, prints both barcoded tickets and after that sets off for job.

The bus arrives. Sam hops on as well as offers his ‘Residents and also Advocates’ card, which stores his ITSO compliant monthly bus ticket to the viewers.

At the office Sam utilizes his ‘Residents and Advocates’ smart card at the office building access control reader. This enables him to open the major entrance door. Since the card likewise works as Sam’s team pass it additionally has his picture and offers him access to his workplace as well as various other relevant areas in the structure. At lunchtime Sam is active so he determines to eat at the team dining establishment. A lot of personnel have council released cards for Accessibility ID and to spend for food yet Sam’s can use his ‘Citizens as well as Fans’ card in all council personnel restaurants. However, the e-purse made use of in council dining establishments does not permit Sam to accru factors, unlike the various other e-purse likewise on the card.

At 17:00 Sam leaves the office as well as travels residence on the bus once again using his ‘Homeowners and also Advocates’ card, which stores his ITSO certified month-to-month bus ticket.

Monday is among the two nights a week that Sam goes to a part-time course held at the football club conference centre.

Sam drives to the stadium and offers his ‘Citizens as well as Advocates’ smart card to the vehicle parking obstacle. This opens as the CRM system informs it that Sam is Examining this evening so is entitled to totally free parking. As soon as the evenings research study mores than Sam leaves the car park using the ‘Locals and Supporters’ card to open the leave obstacle.

When Sam gets residence he inspects his Loyalty Points equilibrium again and sees that he obtained 50 factor for participating in college, as becomes part of a local ‘Self Development’ programme run by the council as well as supported by neighborhood companies.

Number of uses the ‘Residents and Advocates’ card. (10 ).

Week in the Life of a Football Advocate with a Citizen’s Smart Card

Part 2 of 8

TUESDAY

Sam follows his normal routine utilizing the ‘Homeowners and Advocates’ smart card on the bus and also to access his office building. At lunch time he enters to the library and also obtains a publication relating to his Company Administration course. He makes use of the self-service workdesk and also provides the ‘Citizens as well as Supporters’ smart card to register the loan of the books, as the card additionally works as a library card.

Sam makes a decision to go straight to the football club from the workplace as well as fulfills his friend outside the arena. Sam understands that he has forgotten his ticket, yet is not worried as he merely mosts likely to the club shop where they read his card and confirm he was released with a legitimate ticket. They after that confirm the accessibility control system to accept the card. (In reality Sam did not require to do this as when he utilized the card to ID himself on the internet the previous day when purchasing the tickets, the card and the barcoded ticket were instantly added to the gain access to control system as legitimate for entrance for this game. The system nonetheless would just accept the first kind i.e. card or ticket for entry, when one kind had actually been made use of the 2nd would certainly be instantly rendered void this is for security and income protection functions.).

Sam’s friend shows up and they both enter the arena Sam with the ‘Citizens and also Supporters’ smart card as well as his good friend with his very own barcoded ticket. In the stadium Sam and also buddy both obtain a beverage and something to eat. As Sam has the ‘Citizens and also Supporters’ smart card he goes straight to the cashless settlement line which is shorter than the cash money line. To increase take-up of the new ‘Homeowners and also Advocates’ card there is a discount rate on all products when paying with the pre pay e-purse. Sam pays utilizing the closed e-purse and he is offered quicker than his good friend who is paying with cash money. Sam also conserves money. Sam after that receives a sms message from the football club Events Team thanking him for going into the stadium early and uses him a BOGOFF (Buy One Get One Totally free) offer on the brand-new line in pasties from a regional bakers if he uses his closed e-purse for repayment.

Sam and friend watch the initial fifty percent throughout which Sam tops up his e-purse on his ‘Homeowners and also Advocates” smart card by sms message After that at half time he makes use of the BOGOFF offer.

After the match close friend Sam utilizes his ‘Locals as well as Advocates’ smart card for the bus trip house. In your home Sam checks his commitment account and sees an overall of 125 new points from his purchases as well as due to the fact that he went into the arena early.

Variety of uses of the ‘Homeowners as well as Fans’ card. (10 ).

Week in the Life of a Football Advocate with a Citizen’s Smart Card.

Part 3 of 8.

Wednesday.

Sam follows his common regular right into job utilizing the ‘Homeowners and also Supporters’ smart card on the bus and to access his office building. Today is Sam’s birthday the football club CRM texts his mobile phone a 2-4-1 offer to eat in the restaurant at the stadium. To take advantage of this offer Sam meets his wife for lunch at the stadium. The offer also states that if he pays for the meal with the closed purse on his ‘Residents and Supporters’ smart card he will receive treble loyalty points. Sam tops up his e-purse on his “Residents and Supporters” smart card by text message. Sam redeems the 2-4-1 offer and pays for the meal with the closed e-purse on his ‘Residents and Supporters’ smart card.

When Sam returns to work he uses the ‘Residents and Supporters’ smart card to access his office building.

After work Sam decides to go to the gym he uses his ‘Residents and Supporters’ smart card for the bus journey and once at the gym, which is a council leisure centre. Sam uses the ‘Residents and Supporters’ smart card to gain entry to the leisure centre as it is also holds his membership details. Sam uses smart card inside the leisure centre to register his use of the gym and again to use of the swimming pool. Sam then travels home on the bus using the ‘Residents and Supporters’ smart card.

At home Sam logs on to the clubs website and checks the balance on his loyalty account. He discovers that he has an additional 350 points for topping up, paying in the restaurant and also a bonus for his birthday. Sam has also been given additional points for participating on one physical activity at the gym, this is a PCT initiative to promote healthy living and combat obesity and help reduce the pressure on the local NHS. The scheme is supported by the local council and the football club.

Number of uses of the ‘Residents and Supporters’ card.( 14 ).

Week in the Life of a Football Supporter with a Resident’s Smart Card.

Part 4 of 8.

Thursday.

Sam follows his usual routine into work using the ‘Residents and Supporters’ smart card on the bus and to access his office building.

At lunch time Sam goes to town and buys a CD from a local music store and some accessories for his car from a national motor factors retailer using the EMV payment on his ‘Residents and Supporters’ smart card.

Sam has study leave in the afternoon and travel home on the bus using his ‘Residents and Supporters’ smart card, and collects his Business Management course books and course work. At home Sam logs on to the clubs website and checks the balance on his loyalty account and discovers that he has an additional 160 points for the EMV transactions at the local music store and the national motor factors retailer. As these transactions are using the EMV payment facility they attract a slightly lower rate of points than transactions using the pre pay e-purse on the ‘Residents and Supporters’ smart card.

As Sam is registered as a mature student studying at the stadium he is allowed free access to the WiFI within the stadium conference suite. Sam drives to the stadium early, for his second study night of the week, as he is meeting a study buddy there. On arrival at the stadium Sam presents his ‘Residents and Supporters’ card to the parking barrier which opens as it knows from the CRM that Sam is studying tonight and is entitled to free parking. Sam uses the ‘Residents and Supporters’ smart card to log on to the network using dual factor authentication and the system recognises Sam is registered with a sight impairment and has stored visual preferences to help him read the text. The system is set to Sam’s preferences. This same function could be used to change language for those whose first language is not English.

Once the evenings study is over Sam leaves the car park again using the ‘Residents and Supporters’ smart card to open the exit barrier.

When Sam gets home he again checks his Loyalty Points balance and sees that, just as he did on Monday evening he received 50 point for attending college, this is part of a local ‘Self Development’ programme run by the council and supported by local businesses.

Number of uses of the ‘Residents and Supporters’ smart card (12 ).

Week in the Life of a Football Supporter with a Resident’s Smartcard.

Part 5 of 8.

Friday.

Sam follows his usual routine into work using the ‘Residents and Supporters’ smart card on the bus and to access his office building.

At lunch time Sam goes to the councils ‘One Stop Shop’ to apply for Free School Meals for his 2 children. He uses a public PC and presents his ‘Residents and Supporters’ smart card to the reader which identifies him asks for a secret word (2 Factor Authentication). As Sam is registered with a sight impairment on the council’s public facing system his visual impairment preferences are read from the card and the councils public facing system is set to Sam’s preferences.

As the councils CRM already holds many pieces of information required for the Free School Meals Entitlement Form some information there has been automatically completed i.e. Name. DoB, Address, Contact details etc. This is called Auto Form Fill. Sam check the auto populated data is correct, completes the rest of the form and returns to work.

After work Sam decides to go to the gym he uses the ‘Residents and Supporters’ smart card for the bus journey and once at the gym, which is a council leisure centre Sam uses the smart watch  ‘Residents and Supporters’ smart cardto gain entry to the centre as it is also his membership card for the leisure centre. Sam also uses the ‘Residents and Supporters’ smart card inside the leisure centre to register his use of the gym and again use of the swimming pool. Sam then travels home on the bus using the ‘Residents and Supporters’ smart card for the journey home.